OUR POLICIES:

• As a courtesy to the instructors and your fellow students, please arrive on time or a few minutes early for classes.  If you need to leave early, please inform the instructor before class.

• Please remove your shoes upon entering the studio to help protect our space.  Your shoes and belongings can be placed under the benches provided.
  
• To maintain a peaceful environment, please turn off or silence your cell phone or pager while you're in the studio.  Optimally, you could leave them in your car.
  
• All classes on our regular schedule are first-come, first serve.
  
• We enforce a strict cancellation policy for all private training appointments, series and workshops.  Pre-payment is required when you make the appointment or register for the series or workshop.  For refund, we require 24 hours notice for cancellation of a private training appointment or workshop.  Late cancellations and no-shows will not be refunded.
  
• For your convenience, we provide classes 7 days per week.  Consequently, no make-up classes are permitted. Our weeks begin on Monday and end on Sundays.
  
  
• Monthly unlimited plans and private training payments are non-refundable.
• Payments for programs will be deducted from your account by the 7th of the month.  If you are a cash pay student, your monthly payment must be received by the 7th to avoid interruption in services.
• Written notification by the 20th of the month must be provided to place your monthly program on hold for medical or travel absences, or to cancel the program.
  
• The monthly unlimited plan may not be shared with friends or family members.
• All gift certificates expire after six months.
• We accept cash, check, VISA, MasterCard, Discover, and American Express credit cards.  For your convenience, a credit card number may be kept securely on file to facilitate payments.

FREQUENTLY ASKED QUESTIONS:

Q:  What do I need to bring with me to class?
A:  We provide all the tools students need in order to participate in class, including the blocks,
blankets, bolsters, and straps.  Although we have some spares that are ?rst-come ?rst-serve, we
request that students bring their own sticky mats.

Q:  How should I dress for class?
A:  Comfort is key.  Wear stretchy or loose ?tting clothes that allow good range of motion
without getting in the way.  

Q:  What if I choose to sign up in the middle of the month?
A:  Your program will be prorated for the remainder of that month and you begin the regularly
scheduled billing cycle at the ?rst of the next month.

Q:  What if I am planning a vacation and won't be able to make it to class for a couple weeks, can I make those up?
A:  Make up classes are not part of our programs.  However, if you know you will not be able
to be in class for part of a month, you can opt to stop the unlimited program that month and
pay for drop-ins.  You must let us know in writing or email by the 20th of the month to avoid
being charged for the next month's program fee.

Q:  Is there a contract to sign?
A.  Yes.  All contracts require a credit or debit card to be kept on ?le. You may opt to pay with
cash or check by the 1st of the month, however, and your card will not be charged. You may
also purchase a 6 or 12 month membership.